How do I request website updates or ongoing maintenance?

Send the page URLs and a clear list of changes, along with final text, approved images, and any preferred completion date. For a problem rather than a content change, include the error and steps to reproduce it.

Check your agreement to see what updates or maintenance are covered. Hosting, redesign work, content updates, software maintenance, and restoration are different types of work and should not be assumed to be bundled. We will need to confirm the scope of work and any applicable charges. Avoid making overlapping changes while an update is being coordinated.

Did you find this article useful?